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Contact WarpSend

Choose the option that best matches what you need. Each option includes the right contact address and the information to provide.

Include enough information to identify the account, transfer, or matter so we can understand your request quickly.

Using WarpSend

General questions

Get product or account help

Use this for setup, billing, transfer, account, or other general questions. If you are not sure which option fits, start here.

  • Your account email and organization name
  • What you were trying to do and what happened
  • Any error text or transfer ID, if available

Contact product support

support@warpsend.io

Evaluation

Media & enterprise

Plan an evaluation for your team

If you work in post-production, broadcast, OTT, VFX, live production, or games—or are evaluating an alternative to Aspera or Signiant—get in touch and we can help you plan a proof of concept on your real routes and hardware.

  • Your company, team, and production workflow
  • Source, destination, typical job size, and expected volume
  • Current transfer stack and preferred evaluation window

Contact us about an evaluation

sales@warpsend.io

Copyright notice

DMCA

Submit a DMCA or copyright notice

If you need to report content on WarpSend that you believe infringes copyright, send a complete notice to the address below.

Email a copyright notice

dmca@warpsend.io
  • A physical or electronic signature of the owner or authorized agent
  • Identification of the copyrighted work
  • The exact WarpSend link or location of the allegedly infringing material
  • The claimant’s name, mailing address, phone number, and email
  • A statement that you believe in good faith the use is not authorized
  • A statement, under penalty of perjury, that the notice is accurate and you are authorized to act

Find account or transfer details

Open your WarpSend dashboard first

If your question concerns a specific account or transfer, find the organization name, transfer history, and identifiers in your dashboard.

Open the app 

Standard evaluation

Start on the free plan

Try your files and connections on the free plan, with no credit card required. Contact us if you need help evaluating a larger production workflow.

Start for free